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Winning Retractions from Rights Owners on Amazon.

By Aryan Amid
Winning Retractions from Rights Owners on Amazon.

When a rights owner files a baseless trademark or copyright complaint against an Amazon seller, obtaining a retraction generally involves directly contacting the rights owner to address the dispute while simultaneously preparing a detailed Plan of Action for Amazon. Legal counsel can help evaluate whether the seller has potential claims against the rights owner for the wrongful complaint, which can sometimes encourage a prompt retraction.

If you have received a baseless complaint from a rights owner, such as trademark infringement or copyright infringement, we can help you with obtaining a retraction. We have perfected the art of Winning retractions from Rights Owners on Amazon.

Frequently, Rights Owners, directly or indirectly through an attorney office or brand enforcement office, file baseless complaints against sellers on Amazon. This can result in the sellers listings being limited, the sellers account health being affected, and furthermore can jeopardize the sellers account. We have a strategy in place for dealing with these complaints whereby we initially reach out to the rights owner to address any concerns that they may have, thereafter we prepare and file a strong and comprehensive POA Plan of Action for Amazon.

In many instances, we find that where a brand files a baseless complaint, the seller has many rights and remedies against that rights owner who wrongfully asserted the claim. We have successfully leveraged these into great opportunities for our clients. Furthermore, frequently when the complainant reads these letters and finds that they will shortly end up embroiled in litigation, they promptly retract as they don’t want the liability.

We are exclusively on the side of sellers, and we act always with our clients best interests. If you have any issues with baseless complaints and need help obtaining a retraction, contact us for a free consultation.

Frequently asked

What should I do if a rights owner files a false infringement complaint against my Amazon listing?

Consider consulting an attorney to review the complaint and help you communicate with the rights owner directly, while also preparing a Plan of Action for Amazon in case the listing or account is affected. Acting quickly may help limit further impact on your account health.

Can a seller take legal action against a rights owner who files a baseless complaint?

In some cases, sellers may have legal rights or remedies against a rights owner who wrongfully asserts an infringement claim, depending on the specific facts involved. An attorney can review your situation to determine what options may be available under California and applicable law.

How does a Plan of Action (POA) help with Amazon account issues from IP complaints?

A well-prepared POA explains the situation to Amazon and outlines steps taken to address the complaint, which can support the case for reinstating a limited listing or account. It works alongside, not as a replacement for, direct communication with the rights owner about retracting the complaint.

Attorney Advertising. This article is general information, not legal advice, and does not create an attorney-client relationship. Prior results do not guarantee a similar outcome.