It is common for Amazon to want to verify invoices from your suppliers. This frequently occurs when you have complaints as to the condition, or authenticity of your products.
A concern here is what information does your invoice need to have in order to satisfy Amazon’s requirements. First and foremost – DO NOT ALTER, CHANGE, MODIFY any invoices as this would be grounds for Amazon to terminate your account, and withhold funds.
1. Seller Info:
- Sellers Name
- Sellers address
- Sellers city, state, zip
- Sellers website (Amazon often will look through the website to verify the products / brands you have purchased).
- Sellers email address
- Sellers phone number (Amazon does randomly call to verify the invoice)
2.Invoice
- Your invoice should have an invoice number. Not a “pro forma invoice”, not a “sales receipt”, not a “receipt”, or any other variation. It should clearly have written INVOICE.
3.Buyer Info
Your information should be accurate and matching your seller account on Amazon including:
- Name
- Address
- City, State, Zip
- Phone number
4.Item Info
- Item Make / Model / Identifying information
Our Notes:
- The font of the invoice must be the same throughout the invoice so no part seems altered or forged.
- The invoice must be paid or indicate net terms.
- The quantity on the invoice(s)must be at least the quantities you have sold on Amazon.
Although by no means is this list comprehensive – this will give you a general guideline on whether or not your invoices will pass the evaluation Amazon gives. If you are purchasing your products from vendors / liquidators that do not properly identify the goods – you want to speak with your supplier to be sure they can supply you invoices that you can use for purposes of Amazon.
If you have any questions / concerns or need additional support – our team at LA Law Group is well versed with all things Amazon and we will be happy to provide a free consultation.
