If you have received a baseless complaint from a rights owner, such as trademark infringement or copyright infringement, we can help you with obtaining a retraction. We have perfected the art of Winning retractions from Rights Owners on Amazon.
Frequently, Rights Owners, directly or indirectly through an attorney office or brand enforcement office, file baseless complaints against sellers on Amazon. This can result in the sellers listings being limited, the sellers account health being affected, and furthermore can jeopardize the sellers account. We have a strategy in place for dealing with these complaints whereby we initially reach out to the rights owner to address any concerns that they may have, thereafter we prepare and file a strong and comprehensive POA Plan of Action for Amazon.
In many instances, we find that where a brand files a baseless complaint, the seller has many rights and remedies against that rights owner who wrongfully asserted the claim. We have successfully leveraged these into great opportunities for our clients. Furthermore, frequently when the complainant reads these letters and finds that they will shortly end up embroiled in litigation, they promptly retract as they don’t want the liability.
We are exclusively on the side of sellers, and we act always with our clients best interests. If you have any issues with baseless complaints and need help obtaining a retraction, contact us for a free consultation.